Network Operations Lead: Helpdesk & Client Support
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-23
Listing for:
One Source
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
One Source is seeking a Network Operations Manager to lead the frontline technical support team and oversee day-to-day network operations. You will manage staff performance, drive service delivery improvements, and ensure timely resolutions for internal and client IT issues.
The role requires strong ITSM knowledge, 3–5+ years in IT support with supervisory experience, and a customer-centric approach to maintain high CSAT scores.
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