Calibration Technician

Job Requirements

The Senior Calibration Technician reports directly to the Team Leader, Manager, or Director depending on the organizational structure. These positions are non‑exempt. Travel up to 50% may be required based on project and client needs. This position is eligible for a sign on bonus, company vehicle and annual company bonus.

Calibration Technicians complete calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI and/or client specific policies and procedures. They are expected to take a proactive role in supporting the Team and in providing client support and are expected to build a high level of trust with internal and client personnel. This trust is developed through consistently upholding PCI Values and demonstrating honesty, integrity, pride, accountability, teamwork, and commitment.

In addition to the above, the Tech SR is expected to build a high level of interaction with the client, project, and PCI to provide strategic direction. This high level of interaction is developed through consistently being a subject matter expert by providing high-level direction, tactical thoroughness, reliability, strategic initiative and consistent follow-through. The Tech SR works closely with clients to evaluate, demonstrate, and initiate value-added solutions and services.

• Oversees and supervises calibrations, qualifications, and PMs with accurate and timely GxP documentation, ensuring all team members follow PCI or client specific policies and procedures, and work safely.
• Provides guidance, direction and effective solutions to clients and PCI technical resources.
• Upholds, mentors, and serves as a role model to other PCI Associates on the PCI philosophy and values through honesty, integrity, self-motivation, teamwork, pride and commitment.
• Proactively takes steps to ensure PCI and client owned equipment is handled and maintained properly, and trains other Associates on proper use and handling.
• Develops client quotes and proposals.
• Provides oversight and project planning including time codes, schedules, test equipment, documentation, and ensures client requirements are met. Also responsible for accurate scheduling, resource allocation, proposal and quotation development, Labor Utilization Reports (LURs), fixed cost and T&E project management for profitability. Must identify scope changes, communicate them to clients, and process scope change documentation ensuring accurate time coding and billing.
• Proactively assesses project safety concerns and ensures PCI Team members comply with client and/or PCI site safety requirements.
• Strategically assesses client environments, needs, and requirements to develop and initiate effective solutions and through established relationships with clients, delivers successful execution.
• Initiates client relations and seeks to expand PCI services. A Tech SR may lead projects and serve as an “Account Manager” for select clients based on strong client ties and business needs.

• Expert knowledge and application of instrument, equipment, and loop calibrations of various parameters in manufacturing, utilities, and laboratory environments.
• Exceptional Computer Maintenance Management Systems (CMMS) skills.
• Proficient with MAS
  500 Pivot Table and project KPI module to support team leaders and project managers in managing LURs and project expenses.
• Develops and updates PCI Policies and Procedures, interprets government regulations and instrumentation/calibration principles, and provides training and guidance to Tech I and Tech II resources. Assists clients with development and revision of policies and procedures as necessary.
• Excellent communication and problem-solving skills.
• Thorough electrical panel knowledge and safety practices.
• Strong negotiation skills with direct identification, development, and implementation of negotiation policies and processes in accordance with PCI objectives. Develops negotiation strategy on complex issues and effectively influences and guides others.
• Understands the business case and is aware of…