IT Helpdesk Support Technician: Fast, Client-Focused
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-27
Listing for:
The Reynolds and Reynolds Company
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
The Reynolds and Reynolds Company-affiliate Proton Dealership IT is seeking a customer‑driven IT Helpdesk Support Technician. You will be the first contact for customers, guiding them through troubleshooting and rapid resolution.
Responsibilities include documenting problems in Proton's ticketing system, hardware replacement on desktop and laptop PCs, and coordinating with network gear such as switches, routers, and firewalls. Equal opportunity employer.
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