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Senior IT Triage Engineer: Incident Response & Reliability
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-27
Listing for:
First Citizens
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Systems Engineer, SRE/Site Reliability
Job Description & How to Apply Below
First Citizens Bank seeks a Senior IT Triage Engineer to lead rapid diagnosis, restoration, and resolution of critical incidents across enterprise systems. You will drive triage, root cause analysis, and cross-functional coordination with engineering, operations, and security teams to improve service reliability.
The role emphasizes automation, observability, and proactive problem management to reduce MTTR and improve uptime.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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