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Epic EHR Help Desk Analyst; 2nd Shift, EST

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: ATASH ENTERPRISES LLC
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Epic EHR Help Desk Analyst (2nd Shift, EST 7a–3:30p)

ATASH ENTERPRISES LLC is seeking an EHR Helpdesk Analyst to provide advanced technical support for the Epic EHR system and related clinical applications across 13 state-operated behavioral healthcare facilities. The role focuses on timely issue resolution and maintaining system reliability for clinical and administrative staff.

The candidate should have at least 2 years of Epic support experience, be proficient with Service Now or similar ticketing systems, and hold Epic certification in one or

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