IT Network Administrator

Posting Number: PG194769EP

Internal Recruitment :
Yes

Working Title:

IT Network Administrator I

Anticipated Hiring Range: $60,000 - $65,000

Work Schedule:

8am to 5pm Monday-Friday, after hours as needed

Job Location:

Raleigh, North Carolina

Department :
Communication Technologies

About the Department:
Communication Technologies (Com Tech) is a division of OIT – The Office of Information Technology. Com Tech is dedicated to providing communication services to the entire NC State University community. Our department offers a range of services including telephony, wired, wireless, and secured networks. We are proud to serve a growing academic population of over 36,000 students and more than 8,000 faculty and staff.

This premiere enterprise network includes over 102,000 network ports and more than 9,000 wireless access points, 16,000 phone lines and more than 1,000 life safety lines. As the network and telephony service provider for NC State University, Com Tech is responsible for designing, maintaining, and supporting the data and voice infrastructures, critical facilities and associated components.

Wolfpack

Perks and Benefits :
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential

Job Duties:

The IT Network Administrator I is responsible for supporting the day-to-day operations, implementation, maintenance, and configuration of the core campus network infrastructure. This includes supporting wired and wireless networks, VPN, IPAM and other critical network services. The position will also serve as a primary operational resource for managing campus-wide installation and other projects, updating internal processes, and collaborating with our software development team to optimize network tool performance.

This position will also conduct monthly software vulnerability assessments.

• Project Management & Installation:
  Oversee project tracking for network installation work, monitoring timelines, and ensuring milestones are achieved systematically.
• Campus Consulting & Support:
  Provide technical information to campus partners regarding Com Tech-provided connectivity solutions, DNS/DHCP services, and specialized network options to support campus business operations.
• Process Improvement:
  Proactively review, update, and document internal operational procedures and templates to maximize team efficiency.
• Cross-Team
  
  Collaboration:
  
  Liaison directly with the software and development team to ensure operational tools are used effectively, recommending updates based on live workflow demands.

Technical Knowledge & Infrastructure Deployment

• Equipment Configuration & Deployment:
  Configure, test, and install networking hardware, switches, routers, and wireless access points in strict compliance with approved architecture, engineering designs, and vendor best practices.
• Network Administration:
  Administer subnetting, IP addressing, and VLAN assignments within the network address management system.
• Maintenance & On-Call Coverage:
  Participate in a week-long rotating 24/7 on-call support shift to handle after-hours critical network alerts. Commit to planned before/after-hours maintenance windows to minimize daytime disruption to the university.

Technical Support & Incident Management

• Issue Resolution:
  Diagnose, troubleshoot, and resolve…