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Senior Major Incident Commander | IT Resilience & Delivery
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-30
Listing for:
First Citizens Bank
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst, IT Consultant, IT Support
Job Description & How to Apply Below
First Citizens Bank seeks an experienced Major Incident Manager to lead the response to high-impact outages, coordinate cross-functional technical teams, and restore services quickly while minimizing business disruption. You will champion IT service management maturity and ensure proper documentation of incident life cycles.
In this role you will drive post-incident reviews, PIRs, and root cause analysis with Problem Management, collaborate across infrastructure, applications, and security, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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