Senior Director

IT Director II (NS)

The Director of Technology Services position serves as the Technology Officer for the Department of Public Instruction and leads IT operations, and support within the Agency. In collaboration with other directors in the Division of Technology Services and Digital Learning, this position leads the design, acquisition, management, and implementation of enterprise technology infrastructure. This role is charged with delivering a high-quality customer experience, standardized, efficient, and effective processes, security, and transparency throughout the Office.

The CTO is also responsible for establishing technical standards, processes, and procedures for Technology Operations and communicating them to relevant stakeholders.

Job Responsibilities:

• Support and implement the vision and mission of the Office, the Chief Information Officer, the Superintendent of Public Instruction, and the State Board of Education.
• Manage the IT operations, user support services, and application development sections.
• Establish technical standards, processes, and procedures for IT operations, application development, and user support.
• Coordinate with the Agency Operations and Facilities divisions to align and support agency operational initiatives, shared spaces, and building infrastructure.
• Review IT purchases for the agency to ensure technical compatibility, accessibility, and alignment to the business need.
• Partner with Divisions and Offices to understand and drive technology/information requirements through internal and external service providers to achieve the required technology and information capabilities.
• Develop solutions to modernize and introduce innovative practices for agency operations and business processes.
• Monitor the work of employees to ensure that projects are completed promptly.
• Manage timelines, resources, and personnel (internal staff and contractors), and directs implementation efforts to completion.

Manager Preferences:

• Experience with technology in Education and Information Systems or other Education or IT projects.
• Experience in Performing diverse project components to change/enhance large complex information technology solutions.

Recruitment Range: $ - $

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit (Use the "Apply for this Job" box below). to learn more.

The Office of Technology Services is responsible for leading IT operations for the Department and driving systemic change through the use of new technologies and innovative processes. The Office provides high quality customer service, strategic planning, and guidance on technology systems and related initiatives. The supports new IT initiatives and works in coordination with DPI business units while adhering to supporting standards and procedures developed by the agency and the Department of Information Technology (DIT) related to system development, procurement, and oversight.

The coordination extends to DPI internal customers as well as Public School Units (PSUs) that use these services.

Minimum

Education and Experience:

Bachelor's degree in computer science or IT related field from an appropriately accredited institution and six years of progressive experience in the related area including at least two years of managerial experience; or Associate degree in computer science or IT related field from an appropriately accredited institution and seven years of progressive experience in the related area including at least two years of managerial experience;

or an equivalent combination of education and experience.

EEO Statement:

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:
Tamara Lynn Cherry

Recruiter Email: TAMARA.CHERRY.GOV