Onsite Tier 1 IT Support Technician
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-31
Listing for:
TEKsystems
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
TEKsystems is seeking a Tier 1 Help Desk Technician in Raleigh, NC to deliver first-line technical support with a strong focus on customer service. You will handle end-user issues across hardware, software, and account access, triage them via Service Now, and provide clear technical guidance to users of varying tech levels.
The role involves troubleshooting Windows and Office 365, Active Directory administration, and collaborating with Tier 2 as needed.
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