End User Support Analyst I — IT Help Desk (Windows & Mac)
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-31
Listing for:
Wake Technical Community College
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Wake Technical Community College is seeking an IT Help Desk Technician to troubleshoot, repair, and maintain end‑user devices and applications across college operations. You will respond quickly to disruptions and collaborate with ITS to resolve issues affecting classes and business processes.
You will install and support end‑user hardware, software, and phones, maintain documentation, and update Active Directory and ticketing systems.
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