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Senior Operator

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: North Carolina State University
Full Time position
Listed on 2026-08-01
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 50000 - 52000 USD Yearly USD 50000.00 52000.00 YEAR
Job Description & How to Apply Below

Senior Operator

Join the team responsible for supporting the reliable operation of NC State University's technology services. As a Senior Operator, you will provide comprehensive operational support for campus IT services on a 24×7×365 basis by monitoring critical systems, coordinating incident response, and delivering responsive technical support. Your work helps ensure the continuity of essential technology services by supporting desktop operations, critical infrastructure, and campus-wide incident management.

Key Responsibilities:

  • Operations Monitoring & Incident Response
  • Service Management & Customer Support
  • Infrastructure & Operational Support

Other Responsibilities:

Other duties as assigned.

Qualifications:

Minimum Experience/

Education:

High school or General Educational Development (GED) diploma and six months of experience in the field or work related to the position; or an equivalent combination of education and experience. Equivalent coursework in computer operations or information technology from a technical school or community college may be substituted for the required experience.

Required License or Certification:
This position requires a valid drivers license. The license must be maintained as a condition of employment.

Valid NC Driver's License required - Yes

Commercial Driver's License Required? - No

Salary Range: $50,000 - $52,000

EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact  to speak with a representative of the Office of Equal Opportunity.

Position Requirements
10+ Years work experience
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