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Healthcare Software Support Specialist
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-01
Listing for:
Veradigm®
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Veradigm is seeking an experienced support professional with strong knowledge of the company’s software products. You will diagnose and resolve client questions over phone or Internet, covering product functionality, configuration, and bug fixes.
You will document inbound requests, train junior staff, and maintain a SNOW log while communicating feedback to product teams. Staying current with software releases and healthcare domain knowledge is essential.
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