×
Register Here to Apply for Jobs or Post Jobs. X

Senior Technical Trainer I

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Segment (Twilio)
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
  • Education / Teaching
Salary/Wage Range or Industry Benchmark: 101600 - 152400 USD Yearly USD 101600.00 152400.00 YEAR
Job Description & How to Apply Below

The Senior Technical Trainer I (Digital Learning & AI Enablement Specialist) designs, develops, and delivers training programs that improve employee capability, digital fluency, and AI adoption across the organization. This role combines instructional design, content development, knowledge management, and digital enablement to create scalable learning solutions that accelerate onboarding, competency development, and operational excellence.

What will you do?
  • Design and deliver instructor-led, virtual, eLearning, and blended learning programs.
  • Create presentations, videos, job aids, SOPs, FAQs, microlearning modules, and assessments.
  • Convert recurring business questions into scalable learning resources.
  • Drive AI and digital tool adoption across the organization.
  • Develop training on AI literacy, prompt engineering, automation, and digital workflows.
  • Develop competency frameworks, learning paths, and skills assessments.
  • Partner with SMEs to capture and scale knowledge.
  • Maintain SharePoint-based knowledge repositories and training resources.
  • Measure training effectiveness and business impact through analytics and feedback.
Key Competencies
  • Instructional Design
  • Training Facilitation
  • AI & Digital Literacy
  • Knowledge Management
  • Content Scalability
  • Competency Development
  • Assessment Design
  • Learning Analytics
  • Stakeholder Management
  • Continuous Improvement
Required Qualifications
  • Bachelor degree in a related field.
  • 3-5+ years in training, instructional design, or learning and development.
  • Experience delivering instructor-led and digital learning solutions.
  • Experience with AI tools, knowledge management, and SME collaboration.
Technical Skills
  • Microsoft 365 (Teams, SharePoint, Forms, Lists, One Note, Excel, Power Automate, Copilot).
  • Generative AI and prompt engineering.
  • Articulate, Storyline, Rise, Captivate, Camtasia, or similar tools.
  • Learning analytics, assessment design, and multimedia content creation.
  • Knowledge management and process documentation.
What's in it for me?

Direct impact on how technical teams learn, grow, and prepare for future challenges. Opportunity to shape training strategy and influence technical capability development. Access to innovative learning technologies and a collaborative, forward-thinking team. Career development through coaching opportunities and exposure to evolving products and solutions. Ready to turn your technical expertise into transformative learning?

Total Rewards

Our Total Rewards is our way of saying: "We see you. We value you". It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

  • medical (with member reward points)
  • dental
  • vision
  • basic life insurance
  • Benefit Bucks
  • flexible work arrangements
  • paid family leaves
  • well-being programs
  • 12 holidays per year
  • 15 days of paid time off per year

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Values

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose,…

Position Requirements
10+ Years work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary