Data Collection Operator

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

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Job Description:

Data Collection Operator

Job-Type:Full-time direct hire position.

Location:
Raleigh, NC

Work authorization:US Citizen or US Green Card only

Pay: $37K per year

Hours: Monday-Friday (various shift times start early as 7:30am EST and end as late as 8:30pm EST)

As a data collection operator, your primary responsibility is to oversee and manage the data collection process to ensure accuracy, efficiency, and compliance with established protocols. This role involves supervising data collection activities, troubleshooting technical issues, and monitoring data entry procedures. Attention to detail is paramount as you'll be responsible for verifying the completeness and accuracy of collected data. The Intake Coordinator is expected to maintain production and quality standards.

Additional Job Duties:

• Supervise data collection activities
• Monitor data entry procedures to ensure accuracy and completeness
• Communicate effectively and provide guidance and support to data collection users
• Troubleshoot technical issues
• Monitor and report on the progress of data collection activities
• Handle sensitive information with discretion and confidentiality

Required:

• Minimum of a High School Diploma or GED
• Fluent English
• 1 year of Data Collection and Customer Service experience
• Effective communication skills
• Ability to work well under pressure

Preferences:

• Instruction capabilities
• Knowledge of data collection methodologies, tools, and best practices.
• Ability to diagnose software/hardware issues

Skills:

• Independent and self-sufficient
• Results oriented
• Problem-solving
• Team work
• Ability to work in a fast paced environment

Mandatory

Skills:

Geographic Information Systems(Maps) .

The expected compensation for this role ranges from $17/hr to $18/hr.

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.