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Senior Technical Support Engineer – Storage Systems

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Everpure
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 93000 - 140000 USD Yearly USD 93000.00 140000.00 YEAR
Job Description & How to Apply Below

Everpure is seeking a Technical Support Engineer to join our 24x7 Support team in Raleigh, NC. You will analyze and resolve complex issues on Flash Array hardware and software, interfacing with engineering and other teams to ensure a premier customer experience.

You will own customer cases end-to-end, mentor junior engineers, and help expand our knowledge base with practical FAQs and articles. This role emphasizes strong communication and cross-functional collaboration in a fast-paced enterprise

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Position Requirements
10+ Years work experience
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