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Technical Support Engineer: Scale, Debug, and Impact

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Evlo AI
Full Time position
Listed on 2026-08-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below

Evlo AI is seeking a Technical Support Engineer who acts as a critical bridge between customers and the engineering team. You will diagnose and resolve complex software and infrastructure issues at scale, ensuring reliable cloud operations and fast issue resolution.

You will reproduce edge cases, create actionable bug reports, and contribute to product quality through clear technical feedback. Collaboration with product and engineering is essential to prioritize impactful features and fixes

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