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ITSM Support Engineer: Freshservice & ITIL Expert
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-05
Listing for:
NCBiotech
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
TARGAN seeks an IT Support Engineer in Raleigh to deliver Tier 1/2 user support, manage endpoint devices and applications, and oversee Fresh service ITSM operations. The role emphasizes ITIL-aligned practices and collaboration with stakeholders.
Responsibilities include configuring devices, deploying software, and assisting with IT projects, ensuring high service quality and incident resolution. A strong customer-service mindset is essential.
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