Systems Analyst IV (Raleigh, US

Systems Analyst IV

At Guerbet, we build lasting relationships so that to enable people to live better
. This is Our Purpose.

We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging. As a pioneer in the field of contrast products since the last 95 years ,we continuously innovate. We dedicate 10% of our revenue to Research & Development such as to improve the diagnosis, prognosis and quality of life of patients.

Achieve
, Cooperate
, Care and Innovate are the values that we share and practice on a daily basis.

Working at Guerbet is not only being part of a multicultural team of 2,600 people across more than 20 countries, but, it is above all about playing a unique role in the future of medical imaging.

For more information on Guerbet, go to  and follow Guerbet on Linkedin, Twitter, Instagram and Youtube

The Systems Analyst IV operates in full compliance with applicable hygiene, safety, quality, and regulatory standard t and in alignment with the organization’s framework, company’s procedures, and the defined scope of responsibility the role is accountable for.

The Systems Analyst IV function is a technical position in I/S that is responsible for the design, support, optimization and governance of critical manufacturing and supply chain applications and integrations. The Systems Analyst IV serves as a critical link between business operations and technical solutions, supporting existing technologies and users through established processes and procedures. This role reports to an Information Systems (I/S) Manager and ensures system reliability, regulatory compliance, and ongoing continuous improvement across supported systems, and is part of a team responsible for the support, maintenance, and enhancement of new and existing applications across multiple business functions.

This is a hybrid position which may permit up to a maximum of twelve (12) days per month remotely, with no more than five (5) consecutive days away from the assigned on-site location, and the days can be aligned with the Solid Line Manager and as per business needs.

• Support and maintain enterprise systems (e.g., SAP S/4
  
  HANA, Maximo, integration platforms, PLM systems) and oversee and troubleshoot system integrations (SAP Maximo, middleware, APIs, etc.).
• Analyze system behavior, logs, and data flows to diagnose root causes of issues and ensure system availability, performance and stability.
• Manage system configurations, enhancements, and change requests.
• Analyze transactional data, master data, and system interactions.
• Identify inefficiencies, recurring issues and propose and implement optimized long-term resolutions.
• Support system testing (UAT, regression, validation scenarios).
• Ensure alignment with compliance and audit requirements.
• Act as an escalation point for complex production issues.
• Lead or support root cause analysis (RCA) efforts and coordinate with internal teams and external vendors for resolution.
• Monitor system health, batch jobs, integrations, and performance KPIs.
• Maintain, develop, and review system documentation, SOPs, training materials, and business process procedures, ensuring all systems and documentation align with standardized business processes.
• Participate in change management processes (Service Now, change tickets, etc.) and validate system changes prior to deployment.
• Serve as a subject matter expert (SME) for key systems, providing guidance to junior analysts and support teams while leading troubleshooting efforts and coordinating cross-functional issue resolution.
• Support and lead IT-related projects, including system upgrades, implementations, and integrations, while collaborating with global teams and vendors and contributing to the prioritization of backlog items and enhancement requests.
• Analyze user requirements to determine configuration and customization and configure, implement, maintain and upgrade application modules.
• Code, test, debug, document, implement and maintain software applications.
• Participate in architecture discussions and technical design…