Finance Systems Administrator

Finance Systems Administrator

Raleigh, NC

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we're building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
• High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like Team Translate™, with 500% YoY growth.
• World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
• The Relay Culture: We're dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.

We're looking for a Finance Systems Administrator to join our IT & Security organization as the dedicated technical owner of our Net Suite environment. Reporting to the Senior Manager of IT & Security, you'll be the go-to person for everything Net Suite — from day-to-day administration and customization to building and maintaining integrations with the broader systems Relay runs on. Finance and Accounting are your primary internal customers, but this is squarely an IT role: you're the technical expert who supports Finance, not a member of the Finance team.

This is a high-ownership, high-autonomy position. You'll work closely with an internal engineer resource who owns the internal tooling layer that feeds into Net Suite. Longer term, this role is positioned to grow into technical ownership of the full Finance application portfolio  you're someone who wants to own a critical platform, drive meaningful automation, and be a genuine partner to a fast-moving Finance team, this is the role for you.

The IT & Security team at Relay is a small, high-impact group responsible for the systems, tools, and infrastructure that keep Relay running. We manage a broad technology stack — from identity and device management to SaaS administration and enterprise automation — and we operate as true partners to the business, not just a support function. We move fast, build thoughtfully, and take pride in running a tight, well-integrated environment.

This role sits at the intersection of IT and Finance, with real visibility across the company and direct access to senior leadership.

• Administer and own the Net Suite environment end-to-end — including configuration, role-based access control, licensing, release management, and ongoing system health
• Design, build, and maintain integrations between Net Suite and internal and external systems using REST and SOAP (Suite Talk) APIs and enterprise automation platforms including Zapier Enterprise
• Develop and deploy Suite Script 2.x customizations, Suite Flow workflows, custom records, and Suite Apps to meet evolving business requirements
• Partner with Finance and Accounting to proactively identify manual processes, workflow inefficiencies, and integration gaps — and drive automation improvements across the tools they rely on
• Serve as the primary technical liaison between Finance/Accounting and IT, providing escalation-level support and owning root cause analysis and resolution
• Build and maintain Suite Analytics reports, dashboards, and KPIs that enable Finance self-service and support data-driven decision making
• Evaluate and champion Net Suite's native AI and machine learning features — assessing fit, leading pilots, and driving adoption with Finance stakeholders
• Translate Finance and Operations business requirements into clean technical specifications and scalable system solutions
• Maint…