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Senior Knowledge Architect & KCS Champion
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-08
Listing for:
Pure Storage, Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Information & Knowledge Management
Job Description & How to Apply Below
Pure Storage, Inc. in Raleigh is seeking a Senior Knowledge Manager to lead the transformation of how customers, partners, and employees discover knowledge across Everpure initiatives.
You will champion Knowledge-Centered Service (KCS) and oversee end-to-end content governance and AI-ready assets. You will collaborate with Knowledge Architects, technical writers, and support leaders to improve self-service resolution rates and content quality while building a world-class knowledge culture across
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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