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Senior Technical Support Engineer — AI-Driven, Equity, PTO
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-13
Listing for:
Pendo
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Pendo’s Technical Support Engineers are the diagnostic and strategic layer between customers and the product. This team solves complex issues, writes knowledge content, and uses AI to accelerate research and troubleshooting. The Sr.
Technical Support Engineer owns end-to-end customer issues for web and mobile products from Raleigh, NC, coordinating with Product and Engineering. You will triage, diagnose, and resolve break/fix, how‑to, and configuration questions, while documenting steps and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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