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Impactful Technical Support Analyst: Networking & VoIP
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-17
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Bandwidth seeks a Technical Support Analyst to assist customers facing software, hardware, or networking issues. You will ensure customer satisfaction by resolving problems or escalating to appropriate teams, with emphasis on Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS messaging.
You will troubleshoot, analyze data, and collaborate with customers, vendors, carriers, and internal teams.
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