Business Intelligence Analyst II

Overview

At Wake Med, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.

We are hiring a Business Intelligence Analyst II to design, develop, and maintain data analytics and business intelligence solutions that support strategic decision-making across the organization. In this role, you ll partner with data scientists, analysts, operational leaders, and clinical stakeholders to transform complex data into actionable insights. You ll also serve as a mentor to junior analysts while helping drive innovation, scalability, and performance across our analytics environment.

• Design, develop, and maintain business intelligence and analytics solutions that support operational, clinical, and strategic initiatives.
• Build and enhance dashboards, reports, and visualizations using tools such as Tableau, Power BI, Looker, and Qlik View to communicate meaningful insights and key performance metrics.
• Implement and optimize data models, data processing workflows, and analytical frameworks with a focus on reliability, scalability, and performance.
• Collaborate with stakeholders to gather requirements, define data needs, and translate business questions into actionable reporting and analytics solutions.
• Mentor junior analysts and promote analytics best practices, continuous improvement, and innovation across the team.

• Bachelor s degree in Information Systems, Computer Science, Nursing, or a related field.
• Minimum of 3 years of experience in Business Intelligence, SQL development, and Epic Clarity Data Model environments.
• Epic certification in the applicable area of responsibility.
• Experience developing dashboards and visualizations using BI tools such as Tableau, Power BI, Looker, or Qlik View is preferred.
• Additional experience in systems analysis, Health Catalyst Subject Area Mart, nursing, or acute care environments is highly valued.

• Strong understanding of healthcare data, analytics, and reporting requirements.
• Ability to translate complex technical concepts into clear, actionable insights for business and clinical stakeholders.
• Experience working in collaborative, cross-functional environments.
• Passion for mentoring others and fostering a culture of continuous learning and improvement.
• Commitment to quality, accuracy, and data-driven decision-making.

At Wake Med, we believe our people make the difference. We are committed to creating an environment where team members feel respected, supported, and empowered to do their best work. Our culture is guided by our Wake Way values of Respect for People, Teamwork, Commitment and Accountability, Communication, and Continuous Improvement.

If you re passionate about leveraging data to improve healthcare outcomes and enjoy building innovative business intelligence solutions that make an impact, we d love to hear from you.

Serving the community since 1961, Wake Med Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit (Use the "Apply for this Job" box below)..

EOE

• EPIC Certification in Area of Responsibility Required

• Bachelor s Degree Information Systems Required
  - Or Bachelor s Degree Computer Science Required
  - Or Bachelor s Degree Nursing Required

• 3 Years Information Technology
  - Business Intelligence Required
• 3 Years Information Technology
  - Clarity Data Model Required
• 3 Years Information Technology - SQL Required
• 3 Years Information Technology
  - Health Catalyst Subject Area Mart Preferred
• 3 Years Information Technology
  - Tableau Preferred
• 5 Years Information Technology
  - Systems Analysis Preferred
• 5 Years Nursing Preferred
• 5 Years Clinical
  - Acute Care Preferred