Risk Analyst

Plano, TX, Raleigh, NC, Reston, VA, Richardson, TX, Tempe, AZ

USA

ITL USA

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation.

You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

• Experience supporting Governance, Risk, and Controls (GRC) programs in financial services or other regulated environments.
• Ability to partner with business and technology teams to identify, document, and improve processes and procedures.
• Experience documenting process flows, procedures, risk assessments, and control inventories.
• Strong understanding of operational risk management concepts, including risk identification, assessment, mitigation, and monitoring.
• Ability to translate business requirements into clear, actionable processes and control documentation.
• Experience developing, documenting, and maintaining preventive and detective controls.
• Strong project management and coordination skills, including tracking deliverables, action items, dependencies, and milestones.
• Experience facilitating workshops, interviews, and working sessions with stakeholders to gather requirements and drive outcomes.
• Strong analytical and organizational skills with attention to detail and accuracy.
• Partner with business and technology teams to document end-to-end processes, procedures, risks, and controls.
• Coordinate and track GRC-related projects, deliverables, and remediation activities.
• Facilitate meetings and working sessions to identify process gaps, control requirements, and improvement opportunities.
• Develop and maintain process documentation, control narratives, risk assessments, and supporting artifacts.
• Assist in defining new controls and enhancing existing controls to address identified risks.
• Track action plans, issues, and dependencies to support timely execution of risk and control initiatives.
• Prepare executive and management-level status reporting and presentations.
• Support audits, examinations, and internal reviews by gathering and organizing documentation.

• Knowledge of control frameworks and industry standards (e.g., COSO, SOX, Operational Risk Management, NIST, COBIT) preferred.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word), Visio, and…