NOC Manager: 24/7 Lead for SLA-Driven Ops
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-22
Listing for:
Bandwidth Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
-
Management
Job Description & How to Apply Below
Bandwidth Inc. is seeking a NOC Manager to lead the Network Operations Center, driving issues to resolution and ensuring KPI targets are met.
The role requires guiding a multi-shift team in a complex, high-availability environment within Bandwidth’s global communications software platform. You will oversee 24x7 operations, mentoring technicians, managing escalations, and shaping processes for improved efficiency, with on-call responsibilities and collaboration on strategic infrastructure
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