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Tech Support Specialist II - Field Install & Wiring
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-22
Listing for:
BlueWave Security
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Blue Wave Security is seeking a Technical Support Specialist II to assist customers and field technicians with access control and video surveillance systems. You will troubleshoot, create wiring diagrams, onboard customers, and support the sales team with technical input.
The role emphasizes proactive problem solving, strong communication, and hands-on technical work for installers transitioning to desk support. A technical mindset and customer-first approach are expected.
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