Lead Vulnerability Remediation Engineer - Infrastructure Engineer

Job Overview

The Lead Infrastructure Engineer within Truist’s Digital Workplace organization is accountable for enterprise governance, risk reduction, and lifecycle oversight of endpoint vulnerabilities and configuration compliance across physical and virtual (VDI) environments. This role partners across engineering, operations, and security stakeholders to identify, prioritize, remediate, and prevent endpoint security exposures while producing defensible, repeatable, and scalable solutions aligned to Truist standards.

This position supports a proactive operating model emphasizing automation, prevention, and measurable outcomes. It is office-centric five days a week in our Truist hubs. Truist will not sponsor visa status or offer immigration support.

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

• Builds and designs enterprise infrastructure technology platforms and systems across various environments such as cloud, network, database, storage, platform, computing, and middleware domains.
• Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
• Collaborates with cross-functional teams to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves moderately complex technical issues impacting infrastructure performance and reliability.
• Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Deploys infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Proactively contributes to technical innovation efforts and advancement of infrastructure capabilities.
• Works with technical project teams to support infrastructure deliverables and solutions.
• Recommends enhancements in technical systems and processes to improve effectiveness of responsibility area.

• Operate and mature the endpoint vulnerability lifecycle: discovery, prioritization, remediation, validation, reporting.
• Perform vulnerability identification and prioritization using Qualys and/or other security agents, including Microsoft Security Updates and major third‑party applications.
• Drive risk‑based remediation workflows aligned to business impact, exploitability, and fleet exposure.
• Validate remediation efficacy and ensure vulnerability closure is auditable and reproducible.

• Own Secure Baseline Configuration compliance outcomes for Windows 11 on physical devices and VDI.
• Detect and correct compliance drift; build governance routines to prevent recurring deviation.
• Translate policy intent into enforceable configuration standards and operational guardrails.

• Lead or co‑lead root cause analysis for recurring endpoint issues and systemic remediation failures.
• Develop long‑term corrective actions, workarounds, and knowledge artifacts that reduce repeat incidents.
• Align problem practices to Digital Workplace Problem Management goals, templates, tooling, and metrics.

• Leverage Microsoft Endpoint Configuration Manager to support remediation delivery at scale.
• Troubleshoot deployment failures and endpoint state issues impacting remediation timelines.
• Partner with endpoint engineering and operations teams to harden delivery pipelines and reduce rework.

• Create and maintain Power Shell automation to reduce manual effort, accelerate remediation, and improve consistency.
• Build automation patterns for detection, enforcement, validation, and reporting.
• Integrate automation into operational workflows to increase throughput and reduce friction.

• Use SQL and relational database concepts to support remediation tracking, compliance analytics, trend analysis, and operational…