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AI-Powered Customer Operations Systems Manager
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-22
Listing for:
Relay
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis
Job Description & How to Apply Below
Relay is hiring a Customer Operations Systems Manager in our Raleigh HQ. This role focuses on implementing and optimizing technology across Customer Success and Support, driving AI-enabled efficiency, and scaling our CSP systems.
You will lead configurations, automations, and integrations, while partnering with leaders to align tech with our operating strategy. You will build dashboards, document processes, and troubleshoot complex platform issues, leveraging SQL for data insights and advancing
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