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Senior User Support Technician II
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-31
Listing for:
Adult Correction
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Agency Adult Correction Division in North Carolina seeks a User Support Technician II (S) to provide second-level technical support, handling unresolved issues from first-level technicians through phone, in-person, and remote sessions.
The role requires advanced assessment, triage, documentation, and incident resolution, plus contributing to training materials and serving as a subject matter expert in one or more technical areas.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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