NC DHHS System Administrator II

Systems Administrator II

The Systems Administrator II will be responsible for supporting a highly available hybrid infrastructure spanning both on-premises Windows and Linux servers and cloud-based environments. This role focuses on ensuring seamless connectivity between cloud and on-prem systems, supporting database migration initiatives, and maintaining secure, reliable, and performant enterprise services. The ideal candidate brings strong experience in load balancing, firewalls, and foundational networking, along with a growing skillset in cloud operations and infrastructure modernization.

• Support and maintain cloud-integrated infrastructure (e.g., AWS, Azure, or hybrid architectures), including Windows and Linux VMs, storage services, identity platforms, and cross-environment connectivity.
• Assist in designing, establishing, and optimizing secure connectivity between cloud environments and on-premise data centers, including VPNs, direct connect solutions, routing, and identity federation.
• Participate in database replication/migration activities, including planning, coordinating, and executing replications/migrations between on-prem databases and cloud-managed database services
• Perform system administration tasks for enterprise applications including patching, automated deployments, configuration updates, performance tuning, log analysis, backups, and capacity planning as well as coordination with vendors as needed.
• Administer and troubleshoot F5 BigIP traffic managers, including VIP configuration, pool management, SSL profiles, and health monitoring.
• Assist in managing Palo Alto firewalls, including security policies, NAT rules, and general operational support.
• Collaborate with the network team to diagnose and resolve Layer 2/3 networking issues such as routing, switching, VLANs, and load balancing interactions.
• Develop and maintain documentation for systems, processes, and standard operating procedures.
• Support incident response activities by investigating system issues and implementing corrective actions.
• Perform vulnerability management activities, including scanning systems, reviewing findings, prioritizing risks, and implementing remediation actions to maintain a secure infrastructure.
• Work closely with cross-functional teams to support new system deployments, infrastructure upgrades, and automation initiatives.

• 5+ years of hands-on experience supporting Windows and Linux server environments.
• Experience with hybrid infrastructure, cloud services, or cloud migration activities.
• Strong understanding of high-availability architectures and system redundancy.
• Proficiency with Power Shell, Bash, or other scripting languages for automation and troubleshooting.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Knowledge of cloud-integrated infrastructure (e.g., AWS, Azure, or hybrid environments), including connectivity between on-premises and cloud resources.
• Solid understanding of TCP/IP networking, DNS, DHCP, routing, and switching fundamentals.
• Familiarity with monitoring and alerting platforms (e.g., Splunk, Crowd Strike, Security Onion, Whats Up Gold).

Experience administering F5 BigIP load balancers and Palo Alto firewalls.

Hands-on experience with cloud networking or database migration projects.

Familiarity with automation or configuration management tools.

Relevant certifications such as MCSA/MCSE, RHCSA/RHCE, PCNSE, F5 CA/CE, or Network+.

Strong problem-solving abilities and analytical thinking.

Effective communication with technical and non-technical stakeholders.

Ability to work independently and collaboratively in a fast-paced environment.

Strong documentation and organizational skills.