Epic Training Manager

Epic Training Manager

Raleigh, NC 27607
- Remote Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.

Key Responsibilities

• Lead and manage the Epic training team, including trainers, curriculum development, and training operations.
• Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards.
• Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality.
• Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.
• Establish training plans, schedules, communications, and readiness milestones for system changes.
• Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed.
• Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements.
• Support go-live and post-go-live training activities, including at-the-elbow support when appropriate.
• Standardize training processes across DSOHF facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments.
• Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership.

Required / Desired Skills

Skill
- Required / Desired
- Amount of Experience

Epic EHR training program management
- Required - 5 Years

Epic implementation, upgrade, or optimization experience
- Required - 5 Years

Leadership and management of Epic training teams
- Required - 3 Years

Development and management of Epic training curriculum and materials
- Required - 3 Years

Epic training methodologies and adult learning principles
- Required - 3 Years

Project management and implementation experience
- Required - 3 Years

Epic certification/credentialing
- Highly desired - —

Experience supporting behavioral health, long-term care, or complex healthcare environments
- Highly desired - 2 Years

Experience managing training for multi-site or enterprise Epic environments
- Highly desired - 2 Years

About our Company Data Soft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, Data Soft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO) Medical/Dental Insurance Group Accident/Critical Illness Insurance Life Insurance 401 (K)