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Senior AI-Driven Call Center Analyst - Hybrid
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-09-07
Listing for:
Habitat For Humanity Of Durham
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
AI Business & Operations, Business Intelligence
Job Description & How to Apply Below
Habitat For Humanity Of Durham is seeking a Call Center Analyst Sr. to optimize the Contact Center, Teller Center, and overall call center performance. You will manage AI-enabled solutions and act as the primary liaison between operations, IT, vendors, and leadership to translate business needs into technical improvements.
You will lead system integration, analytics, and operational reporting to support efficient member experiences and workforce decisions in a hybrid Raleigh, NC role.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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