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Senior Tech Support Engineer - AI-Powered Cross-Platform
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-09-09
Listing for:
Pendo.io
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Pendo is seeking a Sr. Technical Support Engineer to own customer issues end-to-end across web and mobile products from triage to resolution.
This Raleigh-based role combines debugging, documentation, and knowledge capture with AI-assisted research and cross-functional collaboration with Product and Engineering. You will triage, diagnose, and resolve issues, provide technical guidance, translate customer feedback into actionable reports, and help scale knowledge for the team while maintaining
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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