Network Engineer

Location:

Raleigh, NC (Hybrid: 4 days onsite, 1 day remote)

Schedule:

Monday - Friday, 9:00 AM - 6:00 PM ET

Employment Type:

Contract-to-Hire

Overview

Our client is seeking a Network Engineer to support a large enterprise network environment, focusing on LAN and Wi-Fi monitoring, troubleshooting, and operational support. This is a contract-to-hire opportunity offering long-term stability, excellent work-life balance, and the chance to support critical networking infrastructure within a large-scale enterprise environment.

The ideal candidate will have experience supporting enterprise LAN and wireless networks, excellent troubleshooting skills, and the ability to work independently while collaborating with cross-functional support teams.

Key Responsibilities

+ Troubleshoot and resolve LAN and Wi-Fi connectivity issues involving switches, routers, access points, and cabling.

+ Provide Tier 2 support for network incidents and service requests escalated from Tier 1 teams.

+ Monitor and support enterprise LAN and wireless infrastructure.

+ Manage and resolve support tickets using Service Now or a similar ticketing platform.

+ Document troubleshooting efforts, root causes, and resolutions.

+ Assist Tier 1 support teams with network diagnostics and issue resolution.

+ Escalate and collaborate with Tier 3 Network Engineers on complex incidents.

+ Support ongoing network maintenance and operational activities.

+ Manage multiple priorities while meeting service-level expectations and deadlines.

+ Perform additional duties as directed by management in support of organizational objectives.

Required Qualifications Education & Experience

+ Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred.

+ Four additional years of relevant experience may be substituted in lieu of a degree.

+ If degree is not in a related field, four additional years of applicable experience are required.

+ Minimum of 3 years of hands-on network support or engineering experience.

Technical Skills

+ Strong knowledge of LAN technologies and protocols, including:

+ TCP/IP

+ VLANs

+ Spanning Tree Protocol (STP)

+ Experience troubleshooting Layer 1 and Layer 2 network issues.

+ Understanding of LAN security standards and best practices.

+ Experience supporting enterprise networking and wireless solutions such as:

+ Cisco Meraki

+ HPE Aruba

+ Juniper Mist

+ Fortinet

+ Experience using Service Now or similar ticket management systems.

+ Proficiency with Microsoft Office Suite, including Excel and Microsoft Teams.

Professional Skills

+ Strong analytical and problem-solving abilities.

+ Excellent verbal and written communication skills.

+ Ability to work independently with minimal supervision.

+ Strong customer service, collaboration, and interpersonal skills.

+ Ability to thrive in a fast-paced, evolving environment.

+ Commitment to continuous learning and staying current with networking technologies.

Preferred Qualifications

+ CCNA or other relevant networking certifications.

+ Experience supporting large enterprise environments.

+ Experience working in a government, regulated, or highly secure environment.

Clearance Requirements

Candidates must be eligible to obtain a Public Trust Clearance and must meet the following requirements:

+ + Must have lived in the United States continuously for the last five years.

+ Cannot have traveled outside the U.S. for a combined total of six months or more during the last five years.

Why This Opportunity?

+ Contract-to-hire position with long-term growth potential

+ Excellent work-life balance with a standard 40-hour work week

+ Minimal overtime requirements

+ Stable enterprise environment supporting critical infrastructure

+ Opportunity to work with modern networking and wireless technologies

+…