Business Analyst
Listed on 2026-09-19
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IT/Tech
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Business
Business Analyst
Raleigh NC 27603 ONSITE
Duration: 12 Months
Client in collaboration with our partners, protects the health and safety of all clients. It is one of the largest, most complex agencies in the state, and has approximately 18,000 employees. It is responsible for providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled and mentally ill, and helping poor achieve economic independence.
Within client, the arranges and reimburses for health care services for the most vulnerable residents. With a budget of nearly $14 billion, Client serves 1.8 million low-income parents, children, seniors, and people with disabilities through the Medicaid program.
Job Description/Duties:
• Support Provider Operations activities to ensure the accurate, timely, and cost-effective implementation of new and existing processes and functionality in both the Clients' Tracks system and the new Provider Data Management/Credentials Verification Organization (PDM/CVO) modules to includes requirements, customer service requests, service tickets, file maintenance requests, defects, training, and testing.
• Play an active role partnering with business leaders, teams, and stakeholders to understand and gain in-depth understanding of critical business requirements.
• Analyze data models to deliver logical conclusions.
• Develop innovative solutions for operational and strategic changes.
• Liaison between the Business and the technical resources.
• Assist with other projects and activities as needed.
• Proficiency in inventing processes or systems; and conducting tests, surveys, and workshops to ensure positive outcomes.
Desired: 7 Years
• Excellent analytical, critical thinking, verbal/written communications, and problem-solving skills.
Required:
7 Years
• Broad understanding of an array of IT technologies/software and their uses.
Required:
7 Years
• Ability to extrapolate conclusions from large data reports.
Required:
2 Years
• Ability to work independently and assess project and assignment requirements.
Required:
Proven ability in establishing and maintaining effective working relationships with internal and external stakeholders.
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