Storage Administrator

This role is responsible for installing, customizing, upgrading, maintaining, and tuning Mainframe Storage environments including IBM and 3rd party offerings, running on the Mainframe z/OS platform. Highly available Disaster Recovery solutions like GDPS or CSM.

• Provide administration and technical support of z/OS DASD and tape storage environment, including problem analysis and resolution.
• Monitor, support, maintain, and enhance associated storage, backups, and data replication for customer Sysplexes.
• Create, support, enhance, and review weekly and monthly storage capacity reports to ensure availability and performance objectives and make proactive recommendations for capacity upgrades.
• Assist with system solution design including concept presentations and investment proposals.
• Perform application-facing duties for all storage-related activities enterprise-wide (e.g. change notification, test coordination, user education, single point of contact for associates with storage issues, etc.)
• Provide on-call support and respond within the agreed SLA. Satisfy any on-site support requirements as required.
• Installing, customizing, maintenance and migration to new levels of OEM and ISV Software Products.
• Consulting with the customer on configuration changes and new features of software and hardware.
• Support High Availability, Disaster Recovery, and Isolation Testing exercises.
• Support design and migration of DASD and tape storage environments to new hardware.
• Ensure that the DASD and tape environments comply with customer security standards.
• Manage changes within standard control processes and mechanisms.
• Produce clear technical documentation.
• Conform to customer audit requirements.

• Has 10+ years of progressive experience in z/OS storage technical support.
• Expert knowledge and use of DFSMS, SMPE, Storage tools, JCL, System maintenance and patching.
• Excellent communications and interpersonal skills.
• Works unsupervised and independently seek out and interact with colleagues and outside vendors.
• Shuffles priorities in response to a changing workload.
• Keeps up with changing technology.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

The noise level in the work environment is usually low to moderate.