Child and Family Database Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Grow Early Learning is a Head Start organization that provides high-quality early childhood education services to children and families of migrant and seasonal farm workers.

We are currently seekingan experienced Child and Family Database Specialist to join our team in our Raleigh, NC corporate office. This is an in-office position.

Purpose :
The Child and Family Database Specialist will support Grow Early Learning’s use of Child Plus by maintaining the organization’s child and family database, strengthening data quality, supporting system workflows, and providing training and technical assistance to staff. This position helps ensure accurate, complete, timely, secure, and audit-ready program data for Head Start operations, federal reporting, compliance monitoring, planning, and data-informed decision-making across Grow Early Learning’s multi-state service area.

Education and Experience:

Preferred: Bachelor’s degree in Information Systems, Information Technology, Data Analytics, Data Management, Early Childhood Education, Human Services, Business Administration, Public Administration, or related field, and three (3) years of experience working with Child Plus or a comparable management information system in a Head Start, Early Head Start, or similarly regulated multi-site environment. Experience with Child Plus administration, program modules, reporting, data quality assurance, user support, audit readiness, PIR reporting, non-federal share documentation, ongoing monitoring, training, and cross-functional program data preferred.

Accepted: Associate degree in Information Systems, Information Technology, Data Analytics, Business Administration, Human Services, Early Childhood Education, Data Management, or related field, and four (4) years of relevant experience in data management, database reporting, data quality assurance, program data entry and reporting, Head Start/Early Head Start operations, compliance monitoring, or administrative coordination. Equivalent combinations of education, training, and experience may be accepted.

Skills, Knowledge and Ability: Ability to communicate, receive, and transfer written, oral, and electronic information effectively. Working knowledge of Child Plus, Head Start/Early Head Start program operations, federal reporting, service area workflows, database accuracy, reporting tools, and ongoing monitoring practices. Ability to administer and configure a management information system, including user accounts, roles, permissions, modules, custom fields, data standards, reports, and system documentation while safeguarding sensitive child, family, and staff information.

Ability to review data for completeness, accuracy, timeliness, and audit readiness; identify trends and gaps; troubleshoot user questions; develop practical training materials; and support staff with clear technical assistance. Strong organization, attention to detail, analytical thinking, computer, reporting, documentation, training, customer service, follow-through, and problem-solving skills. Advanced proficiency with Microsoft 365 and Excel required; experience with SQL, Power BI, or dashboard development preferred.

Ability to work independently, manage multiple priorities, maintain confidentiality, and support culturally diverse staff across multiple states.

Working Conditions: Typical office environment with regular use of telephone, computer, database systems, video conferencing, electronic records, and standard office equipment. Work may include infrequent travel in and/or out of state to provide…