Digital Engagement Associate

Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven by a simple mission: to help organizations –– whether in the government, nonprofit, or business sector –– as they strive to make the world a better place. We hire top-notch talent to develop and launch compelling, inventive communications campaigns, leveraging the latest technology and digital media strategies that enable our clients to meet their audiences where they are.

We’re proud to say we’ve built a team of curious, passionate pros — from marketers and tech wizards to designers and strategists — who love what they do and bring their A-game every day. We take our work seriously, but not ourselves. We believe great ideas come from collaboration, humor, and a little bit of fun along the way.

When you work at Reingold, you get more than a job, you get a community. We offer competitive salaries, a comprehensive benefits package, a dynamic hybrid work environment, a vibrant workplace and growth opportunities in a variety of specialty areas. That means when we find great people (and they find us), they stick around for the long term.

That’s where you come in. We’re looking for a digital engagement associate to join our Digital Project Management (DPM) team. In this role, you’ll manage the day-to-day coordination of digital projects and campaigns for a mix of government, nonprofit, and association clients, gathering requirements, building and maintaining roadmaps, tracking budgets and timelines, and keeping internal teams and clients aligned. You’ll also build working knowledge of digital marketing execution (paid media, email, SEO) so you can speak fluently to what your teams are producing, QA the work before it reaches the client, and eventually help shape channel strategy.

This is a Level 3 (L3) role on our DPM career ladder: you’re independent in managing established work streams end to end, comfortable juggling several client accounts at once, and beginning to take ownership of client relationships, while still building toward full specialization.

This is a hybrid role. If you’re local to our Raleigh, North Carolina office, you’ll be required to come in one day a week. If you are local to our headquarters in Alexandria, Virginia, you will be required to come in two days a week.

• Gather and document client requirements, objectives, and goals for digital experience and marketing engagements.
• Support Discovery work streams and lead Story Mapping / Experience Canvas activities; help set up definition workshops.
• Prioritize product and campaign launches, identify milestones, and create and maintain roadmaps in Confluence and epics in Jira.
• Manage day-to-day budgeting, task assignments, and communication between internal teams and clients for assigned accounts.
• Monitor product and campaign KPIs, build and interpret Jira and analytics dashboards, and collaborate with Content Strategy, UX, and Analytics teams to keep messaging and brand consistent across deliverables.
• Identify and help remove roadblocks, internally, with clients, and with third-party vendors, before they put a timeline or budget at risk.
• Guide interdisciplinary teams on Agile and Kanban practices; participate in client calls, take accurate notes, and follow through on action items without needing a reminder.
• Track billable time accurately across multiple client accounts and consistently hit deadlines in a fast-moving agency environment.

• Support the planning, execution, and QA of paid media, email marketing, and SEO campaigns, including budget pacing, list segmentation, and rendering/link/UTM checks.
• Run and…