Personal Lines Strategic Account Executive

Overview

ABOUT HUB INTERNATIONAL:

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 19,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

What we offer you

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Paid Parental Leave
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance
• Focus on creating a meaningful environment through employee engagement events
• The opportunity to learn from colleagues who are among the top talent in the industry
• Growth potential - HUB is constantly growing and so can your career
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

The Person al Lines Strategic Account Executive leads the overall service, recommendations, and implementation of a small book of insurance business. The role requires a high degree of independent discretion, autonomy, and decision-making based on industry knowledge and experience to provide professional guidance, expertise, and service to clients, professional and collaborative relationships with carrier representatives, underwriters, business partners, and HUB colleagues.

The Private Client AE is also responsible for working on new client acquisition via leads sourced personally or through Hub Contacts.

• Manages a book of business of key and high revenue-producing accounts
• Providing professional insurance guidance, expertise, and service to clients
• Developing and maintaining professional and collaborative relationships with carrier representatives, underwriters, business partners, and HUB colleagues
• Performing accurate and thorough reviews of client coverage, exposure and price, and communicating recommendations to customers in a timely manner; developing new business from existing accounts and assigned leads, and helping the department meet production goals
• Provides regional “concierge” level assistance on the servicing and management of the largest accounts throughout the Hub
• Develops new business from existing accounts and assigned leads, and contributes to meeting departmental production goals. Identifies opportunities for cross-sell and up-sell of other HUB products and services where appropriate
• Utilizes industry experience and in-depth knowledge of insurance markets, policy provisions, claim processes, business environment, and risk mitigation to apply independent and discretionary judgment on books of insurance business; handles non-routine coverage issues and questions, denial of claims, renewal strategies for key accounts, and interpretation of non-routine provisions of insurance contracts
• Acquires understanding of clients’ business and insurance objectives and critically analyzes and compares insurance plans to determine suitability
• Leads resolution of escalated complex service issues between clients and insurance carriers
• Supports, mentors, and trains Account Managers and Account Representatives as necessary
• Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact clients; makes appropriate recommendations in response to those changes
• Leads all aspects of client service, marketing, and renewal of book of business
• Responsible for overall retention of accounts in assigned book of business
• Documents conversations with clients and carrier…