Implementation Specialist

Position: Employee Benefits Implementation Specialist
## Employee Benefits Implementation Specialist

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
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* WHAT WE OFFER YOU:

** At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:
Competitive salaries and benefits offerings 401k matching program The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! HUB is seeking an experienced professional to join us as a Benefit Technology Implementation Specialist. The Implementation Specialist is called upon to assist HUB International meet and exceed client expectations by supporting clients with the delivery of our benefit technology solution.

The Implementation Specialist is responsible for site configuration, testing, ongoing service, and annual renewal changes during the implementation lifecycle.
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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

** Configuring system as needed based on client provided requirements

Verify technical reference information, including user guides, training manuals, and system requirements. Provide resolution of client issues by responding to questions and concerns about the use of HUB International products; ability to leverage research to find resolution. Update sites as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix, requirements document, rates, permissions, field options, site text) Stay up to date on industry trends and best practices and perform additional responsibilities as assigned.

** REQUIREMENTS:
** A bachelor’s degree or equivalent combination of education and experience.

Experience with Employee Navigator or other benefit enrollment solution preferred.

Excellent written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions. Experience/knowledge in client service, benefits administration, open enrollment processes, Electronic Data Interchange (EDI) files, and/or ACA reporting is a plus. Strong analytical skill set and ability to effectively use data for strategy. Hi, we’re  a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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