Service Technician
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-01-11
Listing for:
Systel Business Equipment
Full Time
position Listed on 2026-01-11
Job specializations:
-
Maintenance/Cleaning
Maintenance Technician / Mechanic, Installation Technician, Field/Service Technician
Job Description & How to Apply Below
Description : Maintain a territory, set up and install new equipment, perform equipment maintenance, resolve technical issues and provide customers with training and support.
MUST HAVE HEWLETT PACKARD AND KONICA MINOLTA COPIER / PRINTER EXPERIENCE.
Essential Duties and Responsibilities :- Provide quality maintenance and repair of Ricoh, Konica Minolta and HP Digital copiers, fax machines and printers
- Set up and install printers, copiers, scanners and copier software
- Provide routine service maintenance on printers, copiers, scanners and fax machines
- Troubleshoot, resolve, diagnose and repair equipment
- Service a full field of assigned territory
- Demonstrate the ability to connect and print from laptop computer
- Perform duties with professionalism, respect customers’ environment while providing excellent quality of work and maintain customer satisfaction
- Ensure the timely and accurate preparation of reports
- Properly maintain inventory, parts, tool bag and support equipment
- Keep informed of latest technologies, new products and other technical developments
- Coordinate service activities with dispatch, field personnel, management, sales personnel and customers
- Assist in coverage of 24/7 emergency call rotation with other team members, including nights and weekends
Physical Requirements
- Must be able to carry at least 30 to 50 lbs.
- Job will require bending, squatting, kneeling, pushing/pulling and moving/lifting various equipment
- Driving company vehicle to customer locations
- High School diploma or GED
- Experience with service and maintenance of copiers, printers and fax machines
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