AE Manager Raleigh

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

The Account Executive Manager is the first level of people leadership on the Sales team. They are accountable for the day‑to‑day performance of their team and for developing the Account Executives and Senior Account Executives who report to them. This role combines hands‑on coaching, reliable operating cadence, and clean forecasting to ensure the team consistently hits quota and executes Levitate’s established sales playbook.

• Own your team’s execution of established sales playbooks, messaging, and processes; drive consistency and reliability in day‑to‑day operations.
• Solve problems within your team’s control (e.g., coaching underperformance, running a clean forecast, and helping reps get to quota).
• Build and protect team culture: set clear expectations, reinforce accountability, and create a collaborative environment.
• Identify barriers and patterns that affect performance, and communicate them upward with data and context (especially when root causes relate to culture or execution).

• Lead, mentor, and develop a team of Account Executives and Senior Account Executives to achieve individual and team quotas.
• Run regular 1:1s, ongoing coaching, and skill‑building sessions; connect coaching back to the “why” behind our standards and process expectations.
• Provide hands‑on deal support (discovery, positioning, objection handling, negotiation, and next‑step planning).
• Identify high‑potential talent and invest in their growth through targeted development plans and stretch opportunities.
• Foster a positive, accountable, and collaborative team culture.

• Set clear expectations for KPIs, activity targets, and quality standards; inspect performance consistently and coach to improvement.
• Have timely, direct conversations when performance is not meeting expectations; provide clear feedback, define next steps, and follow through.
• Manage underperformance with transparency, coaching, and structured performance improvement plans when needed.
• Ensure consistent usage of Hub Spot and accurate documentation of sales activities and pipeline stages.

• Own team forecasting, pipeline management, and performance tracking; maintain a clean, accurate forecast.
• Establish a reliable operating cadence (pipeline reviews, forecast calls, deal reviews) and ensure reps execute against the defined playbook.
• Plan and prioritize on a daily and weekly horizon—adjusting activities and coaching focus to keep the team on track to goal.
• Analyze sales metrics to identify trends and gaps in execution; implement tactical improvements to raise conversion and win rates.

• Communicate regularly with your Director on team performance, forecast, and key drivers; provide accurate information and context on root causes tied to culture or execution.
• Partner closely with Customer Success, Product, Rev Ops, and Marketing to ensure a seamless handoff and consistent customer experience from new lead through retention.
• Relay customer insights and market feedback to internal teams to…