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CX Operations Lead: Retention
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-02-14
Listing for:
Zoom
Full Time
position Listed on 2026-02-14
Job specializations:
-
Management
Operations Manager, Business Continuity
Job Description & How to Apply Below
A leading video communications company is seeking a Head of Customer Experience Operations. This senior leadership role involves defining and executing the operational strategies that enhance customer retention and satisfaction. The ideal candidate will have extensive experience in Customer Success and a proven track record in leading cross-functional teams. The role offers a competitive salary range from $150,800 to $329,900, along with other benefits, while fostering a hybrid working environment.
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