Director, Sales Development Raleigh, NC

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

You have the persistence and grit to turn ambitious ideas into remarkable outcomes.

You bring humble confidence, listening deeply, and putting customers first.

You pair creativity with insights to make smarter, faster choices.

You approach challenges with positivity and critical thinking, always looking for the way forward.

You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

At Levitate, Director-level leaders are expected to operate beyond day-to-day execution. They diagnose complex performance problems, build repeatable systems, develop managers into leaders, and communicate proactively with senior leadership. This role is designed for someone ready to own outcomes, not just activity.

The Director of Sales Development owns the performance, health, and evolution of the Sales Development function. You will lead and develop SDR Managers, drive predictable and high-quality pipeline outcomes, and ensure our outbound and inbound motion runs as a scalable, reliable system, not a collection of individual efforts.

This role requires strong leadership judgment and operational rigor. When results are off track, you will run true root‑cause analysis, determine what’s actually driving underperformance, and lead the organization through a measurable recovery plan. You’ll partner cross‑functionally with Sales Leadership, Rev Ops, Marketing, and Enablement to improve conversion, meeting quality, and pipeline efficiency—while keeping decision‑making grounded in what’s best for Levitate as a company.

• Own monthly and quarterly pipeline and meeting‑generation outcomes for Sales Development, including pipeline quality and conversion health aligned to vertical team goals.
• Take responsibility for turning around underperforming teams or segments by diagnosing issues across people, management, process, leads, market, and culture
  , not just surface‑level metrics.
• Build clear action plans with defined milestones and leading indicators
  , track progress rigorously, and adjust quickly when plans aren’t working.
• Systemize what’s working into repeatable playbooks and operating standards that scale across teams and managers.

• Hire, coach, and develop SDR Managers
  , raising the quality of front‑line leadership across the organization.
• Set clear expectations for coaching, performance management, and culture, and hold managers accountable to those standards.
• Ensure managers are having direct, timely performance conversations and executing improvement plans consistently—not avoiding hard calls.
  Build the next generation of leaders by actively developing managers who are ready to take on greater scope over time.

• Own monthly and quarterly planning for the function, including targets, capacity assumptions, coverage plans, and execution rhythms.
• Establish and maintain a consistent operating cadence (weekly performance reviews, pipeline quality reviews, enablement feedback loops).
• Ensure strong forecasting and reporting discipline, with accurate inputs and a clear narrative on what’s happening, why, and what’s changing next
  .

• Partner with Rev Ops to improve workflow, routing, tooling, data quality, and productivity drivers.
• Partner with Sales Leadership to strengthen handoffs, meeting quality, and shared definitions of “good pipeline.”
• Partner with Marketing to improve lead strategy and conversion—without defaulting to…