Management Consultant

## What You’ll Do
** Leadership and Direction
*** Display managerial courage to make difficult decisions, have hard conversations, lead change, and taking responsibility.
* Follow company policy and processes and hold staff accountable to do the same.
* Implement and uphold direction, alignment and commitment measure to ensure that team is engaged in the work that they do.
* Support leadership for achievement of service financial targets and staff-development metrics.
** Consulting Project/Program Design
*** Design the project architecture, building on the initial proposal and the client interviews to develop a solution that meets the client's stated requirements and addresses any identified client issues.
** Resolving Client Issues
*** Conduct interviews following an established framework of questions to gather information on client issues.
* Collate and conduct analysis of the tactical and operational information gathered through interviews and research to support the diagnosis of underlying client issues and problems and the design of single solutions.
** Client Issue Diagnosis
*** Collate and conduct analysis of the tactical and operational information gathered through interviews and research to support the diagnosis of underlying client issues and problems and the design of single solutions.
** Consulting Project Delivery
*** Develop and deliver training, facilitate workshops with senior management, and provide advice and reports to address identified client issues.
* Manage the delivery quality of the work in own area of specialization to ensure maximum client satisfaction.
* Support strategy to leverage technology and other optimizations for more effective service delivery.
* Facilitate process development workshops with subject-matter experts, drive agreement on process flows across functional areas, and document processes and activity workflows to develop clear and detailed process maps.
** Work Scheduling and Allocation
*** Work with GM to develop workload coordination that enable the group to achieve its goals.
* May involves coordinating across groups or practices.
** Community of Practice Management
*** Contribute strongly on a strategically significant area to a community of practice in a defined area of expertise or consulting, or lead on an area of expertise or consulting practice, to contribute to thought leadership and to develop innovative practice among colleagues.
** Financial Modeling
*** Undertake strategic and tactical financial analysis, modeling, and evaluation to support business leaders in their decision-making.
** Technology Consulting
*** Manage a substantial segment of the organization's technology consulting efforts, advise stakeholders (internal and client facing) on emerging technology needs, efficiencies, and applications to ensure process optimization and achievement of business objectives.
** Asset Life Cycle and Interdependencies Management
*** Manage digital product/service portfolio life-cycle management, planning and aligning with relevant cross-functional product teams, procurement, and distribution.
** Management Consulting Project Management
*** Manage a portfolio of projects while reporting to senior colleagues. Serve as a mentor to APMs and PM larger more involved projects.
* Manage project teams through good planning, communication, and delegation.
* Work within established PM process, executing projects on schedule, on budget, and within the quality standards of service delivery.

Client Stakeholder Management
* Develop and implement stakeholder engagement plans for projects to identify
* relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.
* Effectively engage public sector officials through presentations.

Customer Relationship Management / Account Management
* Provide support for strategy for identifying prioritized services and client targets.
* Provide support in effective messaging and client outreach about technical services.
* Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and…