Director Consumer Bank Strategy & Planning

General information

# 21716

Remote? No

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work‑life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

In office role with hybrid schedule, Ally work location is Charlotte NC. At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Director – Business Strategy & Planning, Consumer Bank is a trusted advisor and operational leader supporting the President of the Consumer Bank, as well as business support to the Strategic Delivery Leader and the Customer Advocacy Leader. This role drives critical management deliverables, executive communications, cross‑functional alignment, and strategic planning. The ideal candidate combines strategic thought leadership, exceptional Board and CEO executive‑level storytelling, strong stakeholder management, and is disciplined and execution focused to help shape the business agenda and deliver outcomes that protect the bank, its customers, and the financial system.

• Serve as a thought leader on strategy, priorities, and organizational effectiveness.
• Lead annual and quarterly strategic planning, annual strategic objectives and key metric establishment and monitoring; translate goals into measurable execution plans.
• Anticipate risks and opportunities; prepare decision frameworks and recommendations that enable rapid, well‑informed executive action.

• Craft compelling narratives for the Board of Directors, Executive Committee, Regulators, and internal leadership presentations such as Consumer Banking monthly business reviews.
• Drive the content development for executive dialogues, town halls, and stakeholder updates, ensuring clarity, cohesion, and alignment to strategic priorities.
• Develop content for speeches, briefing materials, and talking points; oversee executive reporting cadences and scorecards/dashboards.

• Build strong partnerships with other members of the Business Support team, other members of the leadership team, and key partners such as Finance, HR, Technology, Risk, Compliance, Legal, and Operations to synchronize priorities and resources.
• Facilitate governance routines, steering committees, and working groups to maintain alignment and momentum.

• Shape the Consumer Bank business strategy, its operating model, and roadmap by leading strategic analysis and competitive market assessments routinely.
• Partner closely with the Finance and Analytics teams to pull data upwards—synthesizing metrics, trends, and model outputs into executive‑ready scorecards & insights.
• Translate analytics into clear conclusions, recommended actions, and measurable outcomes; track impact against KPIs and regulatory expectations.
• Execute on standardized KPI reporting

• Oversee executive routines: business reviews, performance meetings, strategy updates, and board/regulatory prep.
• Manage special projects and strategic work streams on an as‑needed basis; remove obstacles and accelerate issues proactively.

• Support preparation for regulatory exams, independent testing, internal audit, and board risk committee updates.
• Ensure messaging and materials accurately reflect risk posture, remediation progress, model validation, and control effectiveness.
• Maintain awareness of emerging risks, regulatory changes, and industry best practices; integrate learnings into strategy and communications.