Correctional Case Manager - Western Correctional

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.

Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post‑Release Supervision & Parole Commission. We have a mission that matters!

Adult Correction

COO – OPS – Institutions Operations

Correctional Case Manager (S)

NC07

Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation;

as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re‑entry) prior to parole or release into the community.

• Supportive counseling, conducting assessments, developing case plans, answer and follow up on offender questions and problems, and making recommendations to classification committee.
• Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education, or recreation, as well as transition planning and coordinating.
• Planning transition (re‑entry) prior to parole or release into the community.
• Gathering and evaluating information concerning an individual’s past experience.
• Developing, implementing, coordinating, and supervising programs using Division of Prisons Policies and Procedures.
• Making clear and concise reports and communicating verbally.
• Implementing and managing correctional programs.

This is a full‑time position (40 hours per week) with State Benefits.

The salary grade for this position is NC07 Salary Range ($37,377 – $65,408). State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity.

Based upon these factors, a pay increase MAY result.

Western Correctional Center for Women (formerly Swannanoa Correctional Center for Women) opened on July 7, 2008 and is a minimum custody facility housing approximately 360 female offenders located in Black Mountain, NC. WCCW renovated four dormitories:
Greenwood, Frye, Sloop, and Gilliat. Renovations on the vocation building provided offenders with an educational classroom and an operating greenhouse. Renovations to the Buchanan building accommodated the increasing offender population and offer more educational classrooms and a medical wing. On Oct. 4, 2021, the facility’s name was changed to Western Correctional Center for Women.

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

• Documented knowledge of supportive counseling techniques and/or interviewing techniques for intake assessments.

Associate’s degree in Criminal Justice,…