Front of House Director Job Raleigh area,North Carolina USA,Management

Chick-fil-A Director

Job Purpose:

To care for the business as a whole, proactively solve problems, plan for the future, and care for the culture

Reports to:

Executive Director or other assigned Senior Leader

Job Overview:
Directors are senior-level leaders. Seeks to grow the business, develop leaders, and proactively solve and prevent problems. They take ownership and ensure that all problems are solved quickly and efficiently.

Expectations:

To solve complex, big-picture problems of the business through report analysis (CEM, Labor, etc.)
To have a passion for developing leaders
To protect the culture
To hold Shift Leaders and Team Members accountable
To be present during peak volumes to assist the team and leaders with coaching, perspective, and feedback
To provide clear goals for the team that impact daily operations and results
To have a passion for continuously improving the business

Requirement:

12+ months of Chick-fil-A experience (Unless exception made by Senior Leader)
Demonstrate expert knowledge of the business, including reports, operational procedures, and administrative skill. Be able to implement real, results-driven change driven by SMART business plans
Commitment to open availability with 40+ hours a week in the business and a willingness to work whenever and wherever is necessary (Saturday's are required)
Demonstrate that the team holds them in high respect
Demonstrate expert problem-solving skills
Demonstrate a clear ability to develop others

Work Schedule

8 hour shift
Weekend availability
Day shift

Benefits

Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount