Print​/Mail​/Scan Production Specialist

Job Title: Print/Mail/Scan Production Specialist

Location: Raleigh, NC

Job Type: Hourly Consultant

Pay: 18.84/hr

Two locations available

Raleigh NC 27603

Shift Times

• 5am – 2pm
• 7am – 4pm

Raleigh, NC 27601

8am – 4:30pm, could change to 9 am to 5 pm

There may be a small amount of driving using your own personal vehicle, mileage is reimbursed.

Must have a valid driver's license and not more than one moving violation in the past three years.

• Operate digital and color print equipment to produce high-volume business documents.
• Prepare, print, sort, staple, hole punch, cut, laminate, and finish printed materials according to job specifications.
• Load and manage various paper weights and sizes based on print requirements.
• Operate finishing and mailroom equipment, including laminators, paper cutters, inserters, and related production equipment.
• Review daily print job tickets and coordinate with the Print Shop Manager to review proofs before production.
• Monitor print job queues, perform quality-control checks, and ensure completed work meets specifications.
• Perform basic troubleshooting and routine maintenance on printers and other office/production equipment.
• Assist with scanning, file preparation, archiving, and electronic file management.
• Maintain organized production areas and move completed jobs and materials throughout the facility.
• Maintain inventory of paper and production supplies and assist with supply ordering.
• Provide professional customer service to clients and end-users and escalated issues as needed.
• Support workflow optimization and continuous improvement initiatives.
• Lift and move boxes weighing up to 50 lbs., push carts, and perform frequent bending, lifting, standing, and walking throughout the workday.

• Print shop experience with digital printing, laminating, cutting, hole punching, sorting, and finishing.
• Ability to operate and perform basic troubleshooting on various print and mail equipment.
• Basic to intermediate proficiency with Microsoft Word, Excel, and Outlook.
• Strong organizational and multitasking skills in a fast-paced production environment.
• Excellent attention to detail and ability to follow print job specifications and production tickets.
• Strong communication and customer service skills.
• Ability to safely handle paper, supplies, carts, and production materials.

• Minimum 1 year of experience working in a print shop, mailroom, production environment, or related customer service role.
• Experience operating commercial or office print equipment is required.
• Experience with printing, laminating, hole punching, cutting, sorting, and finishing printed materials required.
• Experience managing multiple print jobs and meeting production deadlines preferred.

• High School Diploma or equivalent required.
• Post-secondary training in technology, office administration, print production, or a related field is a plus.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.

With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through…