Raleigh Parks – Program Technician

The Raleigh Parks - Program Technician supports Raleigh Parks' Marketing Communications team by creating social media content, assisting with website updates, conducting research, and helping execute special events. This part‑time role also reviews visual communications for brand.

The ideal candidate is an organized, detail‑oriented communicator who thrives in a fast‑paced, creative environment and can confidently juggle multiple projects y bring a solid foundation in marketing or communications, experience in content creation for the web and social media. We are seeking a person with excellent interpersonal skills, and a collaborative mindset that supports the Raleigh Parks Marketing Communications team's mission to deliver clear, engaging messaging.

Raleigh Parks' Marketing Communications team is a creative, collaborative group dedicated to sharing the stories of our parks, programs, and community initiatives in engaging and meaningful ways. Working with us offers the opportunity to contribute to impactful public‑facing projects, collaborate with experienced communicators, and be part of a team that values innovation, teamwork, and the positive role parks play in the Raleigh community.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job‑related tasks other than those specifically presented in this description.

• Drafts content for Parks and Recreation's website and social media pages
• Utilize equipment to take pictures of parks, programs, and community initiatives happening around the city
• Assists with website updates, research, special event support, and reviewing visual communication to ensure adherence to branding standards
• A city driving permit will be required in order to operate a city vehicle for driving to locations to capture pictures and videos of events

Less than a High School diploma; less than 1 year customer service, office support recreation program implementation or related experience OR any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

• Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire

• 1 year of working experience with content creation and Social Media Management
• 2 years of experience specific to marketing or communications
• Experience managing website updates, ensuring accurate information, clear navigation, and consistent branding across digital platforms

• Understanding of social media best practices, digital communication trends, and brand‑aligned content creation
• Ability to manage website updates using content management systems while maintaining accuracy, accessibility, and visual consistency
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and interact professionally with the public
• Exceptional organizational and multitasking abilities, ensuring timely completion of projects while maintaining attention to detail in a fast‑paced environment
• Attention to detail with the ability to multitask
• Strong interpersonal skills with the ability to clearly communicate both verbally and written

Work Environment and Physical Effort:
Medium – Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work Environment:
Work is typically performed in an office or similar indoor setting. Employees may occasionally work in an outdoor environment or in a vehicle. Work Exposures:
Work in this position does not require frequent environmental exposures.

City of Raleigh is an Equal Employment Opportunity (EEO) employee. Accommodations for individuals with disabilities are provided upon request.